Frequently Asked Questions

Everything you need to know about shopping with Neas Original.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental United States. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Do you ship internationally?

Yes, Neas Original ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at the final stage of checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey in real-time.

Are your products sustainably sourced?

At Neas Original, we prioritize quality and ethics. We work closely with our manufacturers to ensure that our products meet high standards for durability and responsible sourcing.